Learning and Assessment Kit-SHBBSPA006 Provide spa therapies FNS Core units BSBCMM211 Apply communication

Core units BSBCMM211 Apply communication skills BSBTEC201 Use business software applications BSBWHS211 Contribute to health and safety of self and others FNSINC311 Work together in the financial services industry Elective units FNSACC323 Perform financial calculations FNSFLT212 Develop and use savings plans FNSFLT213 Develop knowledge of debt and consumer credit BSBTEC302 Design and produce spreadsheets * We can develop additional elective units that are not listed on request (Please contact us for further information)

health and environment policies and procedures FWPCOT3303 Prepare sketches and drawings FWPCOT3280 Replace saw blades

Core units MEM13015 Work safely and effectively in manufacturing and engineering MEM16006 Organise and communicate information MEM50001 Classify recreational boating technologies and features MEM50002 Work safely on marine craft MEM50003 Follow work procedures to maintain the marine environment MSMENV272 Participate in environmentally sustainable work practices Elective units MEM04018 Perform general woodworking machine operations MEM05003 Perform soft soldering MEM05005 Carry out mechanical cutting MEM05007 Perform manual heating and thermal cutting MEM05012 Perform routine manual metal arc welding MEM05050 Perform routine gas metal arc welding MEM09002 Interpret technical drawing MEM11010 Operate mobile load shifting equipment MEM11011 Undertake manual handling MEM12006 Mark off/out (general engineering) MEM12007 Mark off/out structural fabrications and shapes MEM12023 Perform engineering measurements MEM12024 Perform computations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

CPCCCM1013A Plan and organise work

Learning and Assessment Kit-SHBBSPA006 Provide spa therapies FNS Core units BSBCMM211 Apply communicationOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to