SCORM Compliant Package-AURETR131 Diagnose and repair ignition systems Training and Assessment Strategy aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

HLTMSG016 Apply principles of pain neuroscience

Units of competency CPCCBC5007B Administer the legal obligations of a building or construction contractor CPCCBC5018A Apply structural principles to the construction of medium rise buildings CPCCBC5003A Supervise the planning of on-site medium rise building or construction work * We can develop additional elective units that are not listed on request (Please contact us for further information)

assess and control safety risks SITHIND002 Source and use information on the hospitality industry SITHCCC018 Prepare food to meet special dietary requirements * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FWPCOT4208 Implement workplace sustainability practices TLIE4006 Collect

SCORM Compliant Package-AURETR131 Diagnose and repair ignition systems Training and Assessment Strategy aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.