Assessment Kit-BSBCUS501 Manage quality customer service Advanced Diploma Core units BSBWOR203 Work effectively

Core units BSBWOR203 Work effectively with others RIICOM201E Communicate in the workplace RIIENV201E Identify and assess environmental and heritage concerns RIINHB201E Load

tempering and annealing MEM07005 Perform general machining MEM12002 Perform electrical/electronic measurement MEM21001 Replace watch batteries

Units of competency FBPBPG2001 Operate the bottle supply process TLID2010 Operate a forklift FBPOPR2068 Operate a process control interface BSBWHS301 Maintain workplace safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines * We can develop additional elective units that are not listed on request (Please contact us for further information)

privacy and security within the medical environment BSBMED304 Assist in controlling stocks and supplies * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-BSBCUS501 Manage quality customer service Advanced Diploma Core units BSBWOR203 Work effectivelyOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of