Training and Assessment Strategy-ICT40120 Certificate IV in Information Technology (Programming) 22477VIC Core units BSBINS301 Develop and

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication * We can develop additional elective units that are not listed on request (Please contact us for further information)

health and work practices SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXSLS001 Sell to the retail customer Elective Units HLTINF005 Maintain infection prevention for skin penetration treatments Group A: Infection control SHBBHRS013 Provide hair reduction treatments using electrical currents Group B: Electrolysis/Diathermy SHBBSKS007 Provide diathermy treatments Group B: Electrolysis/Diathermy SHBBBOS009 Provide aromatherapy massages Group C: Relaxation Massage SHBBBOS010 Use reflexology relaxation techniques in beauty treatments Group C: Relaxation Massage SHBBSPA007 Provide stone therapy massages Group C: Relaxation Massage SHBBSPA005 Work in a spa therapies framework Group C: Relaxation Massage SHBBSPA006 Provide spa therapies Group C: Relaxation Massage BSBESB304 Determine resource requirements for new business ventures Group E: General elective units * We can develop additional elective units that are not listed on request (Please contact us for further information)

equipment and controls UEEEL0010 Evaluate and modify low voltage socket outlets circuits UEEEL0012 Install low voltage wiring

buoyancy and mobility skills SISCAQU010 Instruct swimming strokes SISCAQU009 Instruct water safety and survival skills SISCAQU002 Perform basic water rescues * We can develop additional elective units that are not listed on request (Please contact us for further information)

procure and store construction materials for building and construction projects CPCCBC4026 Arrange building applications and approvals CPCCBC4031 Process client requirements BSBPMG426 Apply project risk management techniques CPCCBC4001 Apply building codes and standards to the construction process for Class 1 and 10 Buildings CPCCBC4004 Identify and produce estimated costs for building and construction projects CPCCBC4005 Produce labour and material schedules for ordering CPCCBC4010 Apply structural principles to residential and commercial constructions CPCCBC4013 Prepare and evaluate tender documentation BSBPMG422 Apply project quality management techniques CPCCBC4024 Resolve business disputes (c) CPCSUS4001 Implement and monitor environmentally sustainable work practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-ICT40120 Certificate IV in Information Technology (Programming) 22477VIC Core units BSBINS301 Develop andYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.