Assessment Kit-PSPGEN038 Identify and treat risks EAL aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

health and work practices SIRXOSM002 SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms Elective Units HLTINF005 Maintain infection prevention for skin penetration treatments Group A: Infection control SHBBBOS007 Apply cosmetic tanning products Group B: General elective units SHBBCCS005 Advise on beauty products and services Group B: General elective units SHBBFAS004 Provide lash and brow services Group B: General elective units SHBBHRS010 Provide waxing services Group B: General elective units SHBBMUP008 Apply eyelash extensions Group B: General elective units SHBBMUP011 Design and apply remedial camouflage make-up Group B: General elective units * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMTMVER401 Verify weighing instruments MSMTMREF301 Use and maintain reference standards * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTAID007 Provide advanced resuscitation HLTAID008 Manage first aid services and resources HLTAID006 Provide advanced first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

enter and verify operating instructions in microprocessor equipped devices UEERA0070 Resolve problems in central plant air conditioning systems UEERA0097 Install

Assessment Kit-PSPGEN038 Identify and treat risks EAL aggressive or abusive customers SIRXCEG009Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of