Unit Knowledge Guide-BSBCUE205 Prepare for work in a customer engagement environment HLT ethics and privacy in ICT

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTICT530 Design user experience solutions ICTPRG535 Build advanced user interfaces ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry ICTNWK612 Plan and manage troubleshooting advanced integrated IP networks ICTPMG613 Manage ICT project planning ICTPRG537 Implement security for applications ICTPRG547 Apply advanced programming skills in another language ICTTEN615 Manage network traffic ICTTEN622 Produce ICT network architecture designs ICTSAD612 Implement and maintain uses of containerisation If you require RPL Kits with comprehensive benchmarking

organise and present security information and documentation HLTWHS003 Maintain work health and safety Elective units CHCCCS020 Respond effectively to behaviours of concern HLTAID011 Provide First Aid HLTAID014 Provide Advanced First Aid CPPSEC2114 Monitor electronic security equipment and respond to alarm events CPPSEC3121 Control persons using empty hand techniques HLTAID015 Provide advanced resuscitation and oxygen therapy * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units RIIERR201E Conduct fire team operations RIIRIS301E Apply risk management processes RIIUND207E Conduct underground lifting operations Elective units RIIENV301E Conduct atmospheric monitoring Group G RIIMCU301E Conduct specialised strata control operations Group G RIIMCU203D Conduct wheeled vehicle operations (non-articulated) Group H RIIMCU204D Conduct wheeled vehicle operations (articulated) Group H RIIHAN211D Conduct basic scaffolding operations Group H RIIHAN307E Operate a vehicle loading crane Group H RIIBLA302E Conduct shotfiring operations in underground coal mines Group I RIICOM301E Communicate information (c) Group I RIIWHS301E Conduct safety and health investigations Group I If you require RPL Kits with comprehensive benchmarking

and install stone cladding AHCLSC316 Implement a paving project AHCLSC317 Construct landscape features using concrete AHCLSC319 Implement a retaining wall project AHCPCM306 Provide information on plants and their culture AHCPGD307 Implement a plant establishment program AHCSOL304 Implement soil improvements for garden and turf areas Elective units AHCWHS301 Contribute to work health and safety processes AHCBUS407 Cost a project AHCLSC318 Erect timber structures and features AHCMOM304 Operate machinery and equipment AHCPCM204 Recognise plants AHCPGD310 Implement a landscape maintenance program AHCPCM303 Identify plant specimens If you require RPL Kits with comprehensive benchmarking

Core units CUAIND611 Work professionally in the creative arts industry CUAPPM512 Realise productions CUAPPM513 Incorporate creative and technical needs into management processes CUAPPR612 Collaborate in professional creative projects FNSORG501 Develop and manage a budget Elective units CPCCWHS1001 Prepare to work safely in the construction industry BSBFIN601 Manage organisational finances BSBLEG525 Apply legal principles in intellectual property law matters BSBOPS601 Develop and implement business plans BSBSTR603 Develop business continuity plans BSBSTR801 Lead innovative thinking and practice BSBHRM525 Manage recruitment and onboarding BSBOPS502 Manage business operational plans BSBOPS504 Manage business risk If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-BSBCUE205 Prepare for work in a customer engagement environment HLT ethics and privacy in ICTOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner