Training and Assessment Strategy-BSB20120 Certificate II in Workplace Skills SCORM Core units BSBCUE301 Use multiple

Core units BSBCUE301 Use multiple information systems BSBCUE307 Work effectively in customer engagement BSBCUE309 Develop product and service knowledge for customer engagement operation BSBCUS301 Deliver and monitor a service to customers Elective units BSBITU307 Develop keyboarding speed and accuracy Group A BSBWOR301 Organise personal work priorities and development Group A BSBWHS201 Contribute to health and safety of self and others Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B BSBMGT402 Implement operational plan Group B BSBWOR203 Work effectively with others Group B ICTSAS305 Provide ICT advice to clients Group B BSBITU213 Use digital technologies to communicate remotely Group A * We can develop additional elective units that are not listed on request (Please contact us for further information)

HLTMSG015 Adapt massage treatments to meet specific needs

Units of competency HLTINF001 Comply with infection prevention and control policies and procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCPER106 Observe permaculture principles and work practices AHCPER107 Support resource conservation practices AHCPER108 Support plant care in a permaculture system AHCWHS102 Work safely Elective units AHCECR101 Support ecological restoration AHCWHS101 Work safely * We can develop additional elective units that are not listed on request (Please contact us for further information)

operate and maintain basic static machines MSFFM2011 Apply manufactured board conversion techniques MSFFM3009 Produce manual and computer-aided production drawings MSFGN2001 Make measurements and calculations MSFGN3001 Read and interpret work documents MSFGN3002 Estimate and cost job TLID2003 Handle dangerous goods/hazardous substances Elective units MSFFM2003 Select and apply hardware MSFFM2004 Apply sheet laminates by hand MSFFM2005 Join solid timber MSFFM2007 Follow plans to assemble production furniture MSFFM2008 Bend and form cane MSFFM2009 Construct cane furniture MSFFM2012 Set up

Training and Assessment Strategy-BSB20120 Certificate II in Workplace Skills SCORM Core units BSBCUE301 Use multipleYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.