SCORM Compliant Package-VU23499 Read and write short, highly familiar factual texts Graduate Certificate The trainer assessment pack includes

The trainer assessment pack includes benchmark answers and evidence criteria used to assess the student’s competence (i

procedures and programs to meet legislative requirements BSBITU312 Create electronic presentations BSBITU309 Produce desktop published documents BSBITU304 Produce spreadsheets BSBWRT301 Write simple documents BSBITU303 Design and produce text documents BSBCMM301 Process customer complaints BSBITU307 Develop keyboarding speed and accuracy Additional electives BSBPRO301 Recommend products and services BSBSUS401 Implement and monitor environmentally sustainable work practices BSBINN301 Promote innovation in a team environment BSBINM301 Organise workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Readiness and Equity

strategies and advice BSBAUD411 Participate in quality audits * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTICT819 Lead analysis of information and communications technology business strategy ICTTEN824 Manage network testing strategies ICTICT818 Develop knowledge management strategies ICTTEN817 Plan transmission networks ICTICT822 Manage automated ICT system applications ICTTEN823 Manage voice

SCORM Compliant Package-VU23499 Read and write short, highly familiar factual texts Graduate Certificate The trainer assessment pack includes* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.