Learner Guide-BSBCUS301 Deliver and monitor a service to customers Qualification Units of competency MSMOPS212 Use

Units of competency MSMOPS212 Use organisation computers or data systems TAEDEL301 Provide work skill instruction MSMWHS300 Facilitate the implementation of WHS for a work group MSS403011 Facilitate implementation of competitive systems and practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

maintain and modify customer premises communications cabling: ACMA Open Rule * We can develop additional elective units that are not listed on request (Please contact us for further information)

facilitate and review all aspects of case management CHCDIS009 Facilitate ongoing skills development using a person-centred approach HLTENN040 Administer and monitor medicines and intravenous therapy HLTENN048 Apply nursing practice in the emergency care setting HLTENN064 Apply nursing practice in the rural and remote setting CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues HLTENN047 Apply nursing practice in the primary health care setting * We can develop additional elective units that are not listed on request (Please contact us for further information)

safety and environment CPCCDE4003 Supervise operational activities on demolition sites CPCCDE4004 Finalise demolition activities and supervise property handover CPCCDE4005 Apply structural principles to the planning of the demolition of a structure Elective units BSBCMM411 Make presentations BSBPEF501 Manage personal and professional development CPCCBC4004 Identify and produce estimated costs for building and construction projects CPCCBC4008 Supervise communication and administration processes for building and construction projects CPCCBC4009 Apply legal requirements to building and construction projects CPCCBC5001 Apply building codes and standards to the construction process for Type B construction CPCCBC5018 Apply structural principles to the construction of buildings up to three storeys * We can develop additional elective units that are not listed on request (Please contact us for further information)

circuits Elective units MEM05001 Perform manual soldering/desoldering - electrical/electronic component MEM05012 Perform routine manual metal arc welding * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-BSBCUS301 Deliver and monitor a service to customers Qualification Units of competency MSMOPS212 UseOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce