PowerPoint-BSBOPS404 Implement customer service strategies Learner Resources (Skill Set) Units of competency MSFFT4012 Prepare

Units of competency MSFFT4012 Prepare a tender submission MSS402051 Apply quality standards MSFFT4008 Interpret and use workplace information BSBCUS301 Deliver and monitor a service to customers MSFFM3011 Measure and draw site layout for manufactured furniture products * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and deploy software and hardware testing tools ICTPRG430 Apply introductory object-oriented language skills ICTPRG435 Write scripts for software applications ICTSAS308 Run standard diagnostic tests ICTSAS309 Maintain and repair ICT equipment and software ICTICT309 Create ICT user documentation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURETH007 Diagnose and repair system instrumentation and safety interlocks in battery electric vehicles AURETH003 Diagnose and repair high voltage rechargeable energy storage systems in battery electric vehicle AURETH001 Depower and reinitialise battery electric vehicles AURETH002 Service and maintain battery electric vehicles * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AMPCOR201 Maintain personal equipment AMPCOR202 Apply hygiene and sanitation practices AMPCOR203 Comply with Quality Assurance and HACCP requirements AMPCOR204 Follow safe work policies and procedures AMPCOR205 Communicate in the workplace AMPCOR206 Overview the meat industry Electives AMPX201 Prepare and operate bandsaw AMPX216 Operate mincer AMPX209 Sharpen knives AMPA2070 Identify cuts and specifications AMPA2071 Pack meat products * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS004 Assess co-existing needs CHCCCS016 Respond to client needs CHCCSM013 Facilitate and review case management CHCDEV006 Analyse information for service planning and delivery CHCDIV001 Work with diverse people CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCPRT028 Work effectively in child protection to support children

PowerPoint-BSBOPS404 Implement customer service strategies Learner Resources (Skill Set) Units of competency MSFFT4012 PrepareOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered