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Unit Knowledge Guide-SIRXOSM004 Analyse performance of social media and online business tools TLI for candidates to provide additional

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for candidates to provide additional evidence

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPHAR3230 Operate skidder FWPCOR2203 Follow environmental care procedures HLTAID003 Provide first aid If you require RPL Kits with comprehensive benchmarking

health and well-being education CHCFAM009 Facilitate family intervention strategies CHCFAM005 Facilitate and monitor contact CHCFAM006 Assist families to self-manage contact CHCCCS016 Respond to client needs CHCFAM003 Support people to improve relationships If you require RPL Kits with comprehensive benchmarking

Core units ICTPMG610 Develop a project management plan ICTPMG611 Prepare a detailed design brief ICTSUS601 Integrate sustainability in ICT planning and design project ICTTEN611 Produce an ICT network architecture design Elective units BSBDES601 Manage design realisation ICTNWK502 Implement secure encryption technologies ICTNWK503 Install and maintain valid authentication processes ICTNWK509 Design and implement a security perimeter for ICT networks BSBWHS501 Ensure a safe workplace BSBDES602 Research global design trends If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-SIRXOSM004 Analyse performance of social media and online business tools TLI for candidates to provide additionalOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner

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