SCORM Compliant Package-RIICWD507D Prepare detailed geotechnical design Skill Set (Skill Set) Core units SITXCCS015 Enhance customer

Core units SITXCCS015 Enhance customer service experiences SITXCCS016 Develop and manage quality customer service practices SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units HLTAID003 Provide first aid RIICOM201E Communicate in the workplace RIIENV201E Identify and assess environmental and heritage concerns RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIIEGS202E Conduct field work RIIEGS301D Operate and maintain instruments and field equipment RIIEGS304E Mobilise equipment and materials RIIEGS305E Navigate in remote or trackless areas RIIERR202E Contribute to the control of emergencies and critical situations RIIQUA201E Maintain and monitor site quality standards RIIRIS202E Respond to site based spills RIISTD202D Collect routine site samples RIIVEH305F Operate and maintain a four wheel drive vehicle * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURETU007 Overhaul air conditioning and HVAC system compressors * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FWPCOT3226 Assess timber for manufacturing potential FWPTMM3213 Read and interpret timber truss or wall frame fabrication plans FWPCOR2205 Follow WHS policies and procedures CPCCOM1015 Carry out measurements and calculations FWPCOT3309 Assemble timber roof trusses TLID1001 Shift materials safely using manual handling methods FWPCOT2257 Use hand-held tools * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FWPCOT4208 Implement workplace sustainability practices TLIE4006 Collect

SCORM Compliant Package-RIICWD507D Prepare detailed geotechnical design Skill Set (Skill Set) Core units SITXCCS015 Enhance customer* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.