Learner Guide-ICTWEB525 Implement quality assurance process for websites New Product Core units MSMENV272 Participate in

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSMWHS200 Work safely SIRXCEG001 Engage the customer Elective units MSFGN3003 Advise customers on products and services BSBCMM301 Process customer complaints BSBCUE304 Provide sales solutions to customers BSBCUS301 Deliver and monitor a service to customers BSBDES202 Evaluate the nature of design in a specific industry context BSBDES301 Explore the use of colour MSFGN2001 Make measurements and calculations * We can develop additional elective units that are not listed on request (Please contact us for further information)

c MEM18049 Disconnect/reconnect fixed wired equipment up to 1000 volts a

Units of competency HLTDEN007 Apply the principles of radiation biology and protection in dental practice HLTDEN009 Produce a prescribed dental radiographic image HLTDEN008 Prepare to expose a prescribed dental radiographic image * We can develop additional elective units that are not listed on request (Please contact us for further information)

simple spoken information VU23504 Read and write short

Core units PSPETH002 Uphold and support the values and principles of public service PSPGEN038 Identify and treat risks PSPGEN042 Exercise delegations PSPGEN043 Apply government processes PSPLEG002 Encourage compliance with legislation in the public sector PSPPCM004 Plan procurement PSPPCM005 Develop and distribute requests for offers PSPPCM006 Select providers and develop contracts PSPPCM007 Manage contracts Electives PSPGEN027 Gather and analyse information PSPGEN024 Use resources to achieve work unit goals PSPGEN076 Use public sector financial processes PSPPCM002 Dispose of assets BSBPMG522 Undertake project work BSBMKG408 Conduct market research * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-ICTWEB525 Implement quality assurance process for websites New Product Core units MSMENV272 Participate inOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce